In these technical times, having an IT Provider that you trust is essential.
Your computer and network systems are the lifeblood of your company. Downtime can be costly, and most businesses today don’t have the needs to incur the cost of a fully staffed IT Department.
Enter RockIT Fuel Mission Control.
- We monitor and manage your systems, ensuring they run safe, secure, and optimally.
- We provide a team of experienced professionals to manage your IT needs from end to end, proactively maintaining and repairing any issues.
- …and we do it with fixed costs that you can easily budget for.
With RockIT Fuel, you are not just hiring an IT person, but rather a full team who works closely with your business to ensure that you are receiving the best possible support that you require. We become a virtual CIO and IT Department and will help you to not only solve current issues, but plan and help you execute initiatives to prevent future problems from occurring.
An optimized computer and network system will not only reduce downtime and increase security, it can also increase productivity – allowing your business to earn higher profits.
Below you will find just some of the services we include in our Managed IT Service Packages.
Helpdesk – Telephone, On-Site and Remote Support
Having an issue? Give us a call or open a ticket via email and we will take care of you. We can solve most issues remotely but can have a technician on-site quickly whenever needed.
Server and Workstation Monitoring
We monitor the health and security of your systems on a 24/7 basis. This allows us to identify potential problems early, so we can correct them before they become serious enough to cause downtime.
Not only do we monitor the health of system components such as hard disks and memory; we also monitor for software problems, missing security updates and performance issues.
An ounce of prevention is worth a pound of repair!
A key piece of your system security is having a good, reliable anti-virus. At the same time, many of the products on the market are ineffective and/or hard to use. We provide a very effective solution – and better yet – we completely manage it from our end.
Your users will not have to deal with annoying popups asking THEM what to do about possible infections, we deal with everything including regular systems scans.
Our software will also monitor internet traffic and automatically block access to known dangerous servers, protecting you from many online threats.
Regular System Maintenance
We regularly perform several maintenance tasks on both workstations and servers to ensure that they are functioning at their peak performance.
We ensure systems perform optimally and that software is kept up to date and secure.
Regular Data Backups
Your data is important to you, and we treat it that way.
We provide both a hybrid Off-Site backup solution, keeping a good, encrypted, backup locally for fast disaster recovery; as well as a copy stored off-site to protect it in the event of Fire/Flood/Theft.